Job Description

Job Title: Medical Support Associate (MSA)

Place of Work (City/State): Rosebud, South Dakota

Duration: 6 months contract with the possibility of another 6 months extension

Start Date: Oct 2025

Shift Schedule:

• Day Shift: 7:00 AM – 7:00 PM
• Night Shift: 7:00 PM – 7:00 AM

(Rotational shifts)

License / Certifications:

• Basic Life Support (BLS) Certification – Required
• Medical Assistant Certification – Preferred but not mandatory

Minimum Qualification / Experience:

• High school diploma or equivalent
• Completion of a Medical Assistant or healthcare support training program preferred
• Previous experience in a hospital, clinic, or urgent care setting is advantageous
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Flexibility to work nights, weekends, and holidays as scheduled

Responsibilities:

• Greet and assist patients during intake and triage, including obtaining vital signs and medical history
• Support clinical documentation and EMR data entry for providers
• Maintain clean and organized exam/treatment rooms; restock and sterilize equipment as needed
• Monitor patients and communicate any status changes to clinical team
• Assist with patient flow, coordination, and transfers within the facility
• Respond to patient calls and requests in a timely, compassionate manner
• Follow infection control policies, safety protocols, and facility procedures

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