Job Description

INTRODUCTION:

We are seeking a dedicated and experienced housekeeper to join our team, someone who brings a positive service mindset and a willingness to learn and grow. This role is ideal for someone with a humble approach who appreciates feedback and understands the importance of following guidelines and procedures. We offer a supportive environment, perfect for those with a background in housekeeping, particularly in luxury homes or hospitality. Flexibility is appreciated, as our dynamic setting occasionally requires adapting to varying schedules. If you're looking for a role where your expertise in cleaning and maintenance will be valued and nurtured, we encourage you to apply.

DUTIES:

Home Cleaning and Organization:

Carry out daily cleaning and upkeep of the residence according to the established schedule, including living rooms, bedrooms, bathrooms, and common areas.

Ensure each room remains orderly, strictly adhering to special cleaning requirements and precautions for designated areas.

Perform regular deep cleaning to maintain a tidy and aesthetically pleasing high-end living environment.

Professional Laundry & Ironing:

Responsible for washing, drying, ironing, folding, and categorizing household clothing items.

Pay special attention to delicate fabrics and luxury garments, ensuring they remain undamaged and of high quality.

Kitchen and Dining Support:

Maintain a hygienic kitchen environment, including cleaning and routine care of countertops, stoves, refrigerators, dishwashers, etc.

Wash and properly store tableware and cookware, ensuring safety and tidiness.

When necessary, assist with basic food preparation or pre-meal setup (cooking skills are a plus).

Environmental Inspection & Maintenance:

Conduct regular inspections of indoor and outdoor facilities and promptly report any abnormalities or potential issues (e.g., equipment malfunctions, leaks, damage).

Perform basic maintenance for minor household equipment or environmental issues, or assist professionals in on-site repairs.

Provide moderate cleaning of outdoor areas such as balconies, courtyards, patios/terraces, etc.

Inventory Management & Replenishment:

Regularly check and replenish various cleaning supplies, detergents, paper products, and daily consumables.

Organize and maintain cleanliness in storage areas, and promptly report and assist with procurement if any items are running low, damaged, or unusual.

Supplier/Visitor Assistance:

Upon instruction, prepare relevant areas in advance and coordinate vendor or repair personnel access.

Guide and, if necessary, accompany vendors during their work to ensure the safety and protection of property.

Greet visitors politely, engage in basic communication, and provide services as needed.

Safety Awareness & Reporting:

If any safety hazards (e.g., fire, water leaks, electrical short circuits) or property damage are discovered, promptly report to the manager and assist in handling the situation.

Respect household privacy and property at all times, strictly following confidentiality principles.

In emergencies, assist with or carry out the required procedures, such as evacuation or contacting relevant personnel.

Driving and Transportation Services:

Provide safe, efficient, and comfortable driving services for the Principal during weekends or as needed.

Ensure punctual arrivals and maintain a clean, well-maintained vehicle at all times.

Assist with navigation and ensure smooth, safe travel routes.

Adhere to all traffic regulations and driving safety standards, prioritizing the Principal's safety and comfort.

Equipment & Tools Custody:

Properly maintain, operate, and manage various cleaning tools and household appliances to ensure they remain in good working condition.

Report any damage or irregularities immediately and assist with repairs or replacements.

Team Collaboration and Additional Support:

Maintain effective communication with the House Manager or other household staff.

Adapt flexibly to the household’s schedule and be available for overtime, weekend, or holiday shifts as needed.

Provide any other domestic support as requested by the employer or manager, within reasonable capabilities.

REQUIREMENTS:

Proven experience in housekeeping for luxury homes or high-end hospitality settings.

Expertise in handling delicate fabrics and luxury garments, including advanced laundry care and ironing techniques.

Physical stamina and mobility to perform demanding tasks and maintain a high standard of cleanliness and organization.

Flexibility to work overtime, weekends, holidays, and morning/evening shifts as needed, adapting to varying schedules.

Must be legally eligible to work in the U.S. and pass background checks.

Annual flu shot required.

Reliable transportation to commute to Atherton, CA, with a valid U.S. driver’s license and a clean driving record. Demonstrated driving expertise with a focus on safety, punctuality, and providing excellent service.

Willingness to undergo pre-employment health screenings, including physical exams, psychological evaluations, and drug tests.

Must be available for annual flu vaccinations.

Cooking skills are a plus and will be favorably considered.

Ability to drive is preferred, with the potential for driving duties as part of the role.

WHY JOIN US?

Prestigious Environment: Operate within a high-end private household, managing luxurious properties and engaging with an exclusive clientele.

Strategic Impact: Play a crucial role in shaping and optimizing household operations, contributing to the overall efficiency and excellence of the residence.

Professional Growth: Access to continuous learning opportunities, including specialized training and potential for career advancement within a prestigious organization.

Technology-Driven Operations: Work in an environment that prioritizes modern tools and systems for seamless communication, task management, and operational efficiency.

Competitive Compensation: Enjoy a highly competitive salary range with significant earning potential through performance-based bonuses and comprehensive benefits.

Supportive Culture: Thrive in a collaborative and supportive work environment that values dedication, integrity, and excellence.

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